Determine if you are in a high-risk (shielded) group.
If you have any underlying health conditions which put you at greater risk of illness, we encourage you to continue worshipping with us online.

Displaying any symptoms of COVID-19
If you think you have been infected or are showing clear symptoms, please carry on self-isolating, worship with us online and take advantage of NHS Test and Trace service to get tested. You are welcome to phone us or send in your prayer request if it is something that has caused you concerns.

Face Masks & Hand Sanitizer
Face masks are highly encouraged to be brought, and will be provided upon arrival as an alternative. Hand sanitizer stations are at the entrance for you.

Bring bottled water.
Water fountains will not be available and the Hospitality Team will not provide any snacks or coffee for now.

Spaced-out seating.
Each Church Auditorium (including branch churches) has been adjusted to enable social distancing. 1 meter with risk mitigation must be adhered to (our current capacity would only allow us host 120 persons at a seating which would mean we would have to resume our multiple services if demand rises.

Providing Accurate Digital Thermometers
To reassure you that everyone seated around you is well checked, the Host Team & qualified medical personnel will be at the entrance to check temperatures of everyone before coming into the building. 

If anyone is found with a high temperature, they will be provided a place in Harmony Clinic for further medical assistance and prayers. There will also be a livestream video link for the Service.

Enable social distancing.
Each branch will take measures to encourage and maintain social distancing. Look for any directions given when you arrive.

Pray for those who will gather for worship.
We will pray for those gathering in Actual and Virtual. We’ll ask God to speak clearly to you as you worship Him through music, prayer, giving and the studying of His Word.

Practice social distancing.
We know you want to embrace people but avoid handshakes and hugs and maintain a minimum 1m+

Wear a mask.
Good news! You can sing ALOUD & worship BUT with your mask on We know you are healthy, but in line with current government requirement of 1m plus (protection like face masks etc and as a courtesy to others, we encourage you to wear a mask whilst on church premises. Please sit in designated or Booked Seat No to help comply with NHS Test & Trace policy

Children & G Squad
For now, we encourage you and your children to continue to worship at home and with our online services.. 

G-Squad (13-17yrs) who are booking attending In person Service unaccompanied are to get parental approval – as would be required on the booking form.

Follow the One-Way system
Please adhere to guidance and instructions provided by the ushers. Where possible, avoid allowing for queue build-ups at entry and exit points all whilst following the one-way in/out system.
Please go round to the building to re-enter for the access to the Toilet area once service is over.

Punctuality
You are advised to be seated at least 15mins to the service but not earlier, especially when multiple Service is reintroduced. Service will run for a short period of 1hr 15mins. Please kindly cooperate in evacuating the hall for cleaning ahead of the next service.

Flexibility – Bear With Us
These are unprecedented times, so we are all going through a number of changes. Some of your familiar services may not be available or return for now. Some Teams previous services may be redeployed or suspended for now. Please help us adapt.

Hand Washing & gloves
Hand sanitizer will be available throughout the building. Hand gloves are provided ONLY if needed.

Mask designated seated area
We will do our best to accommodate those who may only feel comfortable not wearing masks. Please let a Guest Services team member know upon arrival if you would like to be seated in this designated area. All of our Serving Personnel are to wear Face masks and/or Visors whilst on duty – except while ministering .

Children & G Squad
For now, Children’s Ministry & G-Squad will not be available face-to-face. We encourage you and your children who are under the age of 16yrs to continue to worship at home and with our online services. We understand that this is tricky for families, however, please know we are continually re-evaluating how and when the whole family can worship in person again.

Introduction of a One-Way system
The introduction of a one-way system in and out of the premises with appropriate floor markings along with restrictions on access of non-essential areas.

Punctuality
All Services will be 1hr 15min as all other meetings and discussions will be pushed online and the Newly launched Church App or Website now fully running. This is to allow for the enhanced cleaning of the auditorium to begin immediately after the service.

Making only Necessary Changes
Because your safety is our utmost goal and excellent worship experience within the law, we will have our live Worship Team but reduced Choir members upstage; no offering baskets will be passed round; no collecting of keys to park cars; no serving of refreshments. Home Churches & Friday HOT Bible studies are Virtual for now as well.

Share and apply what you heard!
What did God show you in the teaching? What can you apply to your life now, and what can you share with others? Go back to the HCC YouTube page to Replay; Relearn and Relay the message to others.

New Believers
Pray for those who made decisions on their faith for the first time or rededicated their life. Win souls and invite people from across the world to be part of your Church experience.

Ongoing Church Experience
The Church has gone global, which means ongoing communication is crucial. We are counting on you to connect to other equally important virtual meetings the Church has put together and various group chats for updates. Please engage with the chat columns and keep the online fellowship active, looking out for and celebrating new people amongst us.

Online Booking
Due to the limited seating capacity in each service, kindly book promptly your Onsite Service seat and which service you’d like to attend.

Contact Tracing
On leaving the premises, if you suspect you are displaying symptoms please notify our admin staff or leaders and begin self-isolating immediately. Seat according to booked marked seats.

How You Can Help
Due to the fact that a number of Teams on site services are temporarily on hold while cleaning, media production, online guest services, Prayer public relations and Social media are increased, we need more reliable hands round the clock.

Clean and sanitize touched surfaces.
We are using enhanced cleaning measures and sophisticated fogging machine to sanitize before and after each worship service. We will also make the message available immediately after service.

New Believers
For those who made professions of faith for the first time or rededicating their life, we will provide information and resources to guide them in their new walk with Christ or New HCC experience as members.

Ongoing Church Experience
The Church management is heavily investing in improving communication and IT production qualities in a world that will not turn off – making available the gospel on demand. We also promise stricter vetting of chat platform content so that only vital info gets put on. This is also why we are asking for more experienced hands to come on.

Online Booking
Ensure very effective and smooth online booking software for service users. Our Ushers will confirm your booking Ref and seat you accordingly.

Contact Tracing
We will be assisting the NHS with the test and trace service by keeping a notarised record of all visitors over the past 21 days (compliance with data protection legislation). Seats will be numbered.

How You Can Help
We have identified areas of extra room for serving during this new normal. Some of these services will remain permanent. There is an urgent room for engaging new personnel.